SUBSCRIBE TO ENERGY MATTERS WITH VERA 💌 & GET A FREE MEDITATION ✨
SUBSCRIBE TO ENERGY MATTERS WITH VERA 💌 & GET A FREE MEDITATION ✨
THIS NOTICE DESCRIBES OUR BUSINESS POLICIES IN DETAIL. PLEASE REVIEW IT CAREFULLY.
Contact policies: Your primary contact person for Vera V. Chapman, LLC is Vera V. Chapman. Vera V. Chapman is available from 9 am to 5 pm Eastern time, Monday through Friday. Vera V. Chapman communicates by email (hello@veravchapman.com) or phone: (716) 243-2867. Please do not send Facebook messages or Instagram messages to communicate.
Email Policies: Please allow up to two business days for a response by email, although we strive to respond sooner. For feedback on documents, all feedback must be included in a single email, rather than piecemeal, to allow for timely and efficient responses.
Session Cancellations: Please provide 24 hours notice if you must cancel or reschedule a call. You may forfeit 50% of your session payment if less notice is provided. If you do not attend at the scheduled time (i.e., no-show), your session is fee will be retained in full. If a purchased session is not used within 90 days, it is forfeited.
Time Off Policy: Vera V. Chapman, LLC is closed on weekends and federal and state holidays, unless otherwise noted in the booking calendar. From time to time, Vera V. Chapman may claim additional days off, as indicated by email and voicemail away messages.
One-on-one Coaching, Reiki, Sound Healing, and Yoga:
Sessions will be held in person, over phone, or via video call.
The session must be scheduled using Vera V. Chapman’s scheduling calendar:
https://book.carepatron.com/Vera-V–Chapman/Vera?p=OiujONL.SAqaRGwDOqFBnw&s=js3rKxpU
There is no guarantee that Vera’s availability will match yours. However, if you are having trouble finding a suitable appointment slot, please email hello@veravchapman.com to coordinate directly with Vera.
Payment Options: We accept payment via our practice management software, Carepatron, which allows you to pay via credit or debit card. Payments are due prior to services rendered.
General Policies: You are responsible for keeping all credit card details and contact information current to maintain good standing on your account. Please update your billing information directly in CarePatron using the client portal.
Billing Disputes: In the unlikely event of a disagreement between us regarding your services or deliverables, you agree to make a good-faith attempt for 30 days to communicate with Vera V. Chapman, LLC prior to initiating a chargeback.
Delinquency Policies: If the credit card is declined, we will continue to attempt to charge the card on file every 3 days for 30 days (up to 10 times). We will attempt to notify you to retrieve updated contact information.
Delinquent Accounts: After 14 days without payment, your account will be considered delinquent. All accounts 14 days past due may be disabled or deactivated until balances are paid in full.
Returned Item Fee: There is a $50.00 insufficient funds check fee for returned checks in addition to the amount still due.
Late Fee: Invoices that remain unpaid after 30-days may be assessed a late fee of $50.00 per month.
Chargebacks: If a customer initiates a chargeback, we will assess a $250.00 processing fee for each individual chargeback.
Collections Fees: In the event an account is submitted to a third-party collections service, the client will be responsible for the full amount of the collections fees, in addition to any other fees previously assessed on the account.
Cancellation: Cancellation of an account does not dismiss outstanding invoices or the contracted commitments. At the time of cancellation, any outstanding balance must be settled. All cancelled accounts with an outstanding balance may be automatically turned over to a third-party collection service. This paragraph does not invalidate our refund policy.
Chargebacks: Regardless of the outcome of a chargeback dispute by a credit card company or payment processor, we reserve the legal right to enforce our agreements and collect past due balances in court.
THIS NOTICE DESCRIBES OUR COACHING DISCLAIMERS. PLEASE REVIEW IT CAREFULLY.
This is an important legal document! If you do not understand these statements or any that follow, do not purchase our programs and discontinue use of this website.
Mental Health Policy
Somatic Energy Coach Vera V. Chapman is a licensed mental health professional in the state of Mississippi. However, Vera V. Chapman only provides coaching services to clients of Vera V. Chapman, LLC. Coaching is not a substitute or alternative for mental health counseling, psychoanalysis, or examination, or other mental health services. Do not delay diagnosis or treatment. Do not postpone appointments, go without or adjust medications, or otherwise rely on coaching as a substitute or alternative for mental health care.
In the event the coach deems, in the coach’s sole discretion, that coaching is not appropriate for you, coach will notify you of the termination of the coaching relationship. Coach is unable to provide therapy services to you.
As a licensed mental health professional, coach will provide certain therapy-style documents to you at the start of the coaching relationship, although therapy will not be provided. These documents are intended to explain how certain aspects of a mental health setting may carry over to the coaching relationship.
For example, while coaching is not subject to any privilege, coach does strive to keep communications confidential. However, there are certain instances, usually pertaining to self-harm or harm to others, that coach will abide by mandatory reporting rules typical of mental health settings.
Coach does not provide letters for ongoing court cases or other purposes.
Coaching Disclaimer
The advice, and interactions presented on this website and in our products and services are solely for informational, educational, and entertainment purposes, in the area of improving wellness.
The information supplied is meant to serve as tools for self-help for personal use at your own discretion in conjunction with medical or mental health professionals.
Vera V. Chapman, LLC and Vera V. Chapman are not licensed to provide health advice, medical diagnoses, or mental health diagnoses in New York.
The author assumes no responsibility for any circumstances arising out of the use, abuse, interpretation, or application of any information supplied on this website or in our programs. You understand and acknowledge that you are in the best position to evaluate how our information will impact your personal set of circumstances, including known and unknown risks. If you use or rely upon our information, you acknowledge that you do so voluntarily.
Our role is to support and assist you in improving your holistic wellness but your success depends on your own commitment, motivation, follow-through, and ability to invest in complementary products and services.
You alone are solely and personally responsible for your results, and your individual capacity, life experience, and unique health profile will impact your results.
Application of the principles outlined here may vary from person to person and you accept the risk that your results may be different. We cannot and do not guarantee that you will attain a particular result.
Do not disregard professional advice or delay seeking professional advice because of information you have read on this website or received from us.
I am not a licensed health care provider and do not engage in patient diagnosis or the practice of medicine. The information I supply is not a substitute for proper medical care by a physician, who can provide appropriate exams, treatment, diagnoses, and care recommendations.
Do not self-diagnose. Do not stop taking any medications without speaking to your physician or health care professional. If you have or suspect that you have a medical problem, contact your health care provider promptly.
Your use, or non-use, of this information is at your own risk, and you absolve us of any liability or loss that you or any other person may incur from your or their use or non-use of the information provided.
In no event will we be liable to any party for any direct, indirect, special, incidental, equitable or consequential damages for any use of or reliance on this website, programs, services, and/or products, including, without limitation, any lost profits, personal or business interruptions, personal injuries, accidents, misapplication of information or any other loss, malady, disease or difficulty, or otherwise, even if we are expressly advised of the possibility of such damages or difficulties.
NO WARRANTIES:
WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE, OR THE INFORMATION, CONTENT, MATERIALS, PROGRAMS, SERVICES, OR PRODUCTS INCLUDED ON THE WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS WEBSITE INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, EQUITABLE, PUNITIVE AND/OR CONSEQUENTIAL DAMAGES.
Some states do not allow for disclaimers of implied warranties. The paragraph above may not apply to you.
Coaching Services
By purchasing a coaching program from Vera V. Chapman, LLC, you agree to these terms, in addition any client agreement and/or terms of purchase which apply to your transaction:
Coaching sessions conducted by Vera V. Chapman are not a substitute for psychotherapy or medical care by a licensed professional, and coaching sessions are not therapy sessions. Please let your Coach know if you do not understand the difference between therapy and coaching.
Vera V. Chapman will not diagnose or treat any mental health disorders as part of this Program.
If Vera V. Chapman recognizes the need for medical or mental healthcare, this program will be terminated. For termination for this reason only, refunds will be processed on a pro-rated basis, or a credit for future services with Vera V. Chapman may be issued, upon mutual agreement by Client and Coach.
Due to the nature of coaching and personal development, no specific outcome or result of the Program is guaranteed.
Confidentiality Matters
The ethical standards of therapists, and in some instances, state laws, require therapists to report to responsible persons when clients indicate any of the following:
Actual or suspected abuse or neglect of a child;
Actual or suspected abuse of an elderly person;
Threat of self-harm;
Threat of harm to others.
Other limits to your privacy include:
If Coach receives a court order or subpoena requiring turnover of information related to the coaching; and
Requests by biological parents to review a minor’s records unless their parental rights have been terminated by the Court or the minor is emancipated.
Client Responsibilities
Client has read the following and agrees:
a. Coaching sessions shall not be used in place of diagnosis, treatment, therapy, substance abuse treatment, psychotherapy, psychoanalysis, or other mental health treatments.
b. Coaching sessions will not substitute for, and Client agrees to seek out independent professional guidance for, legal, medical, financial, business, or family matters.
c. Client is in the best position to evaluate his or her personal circumstances, including legal, medical, financial, business, and family matters, and takes sole responsibility for the decisions or actions (or inaction) regarding them. For that reason, any claims arising from this agreement for losses, costs, damages of any nature whatsoever or claims expenses from any cause or causes, including attorneys’ fees and costs, shall be limited to the amount paid hereunder.
d. Although Vera V. Chapman is a licensed mental health professional, she will not be serving in that capacity in coaching sessions. Therefore, she will not diagnose or treat mental health disorders in coaching sessions.
e. Client is fully responsible for his or her own physical, mental, and emotional wellbeing during all sessions, including choices and decisions made during and after the sessions.
f. Coaching is a relationship in which the coach facilitates the creation and development of personal, professional, or business goals, and to develop a plan for achieving these goals. Client acknowledges that implementation is solely his or her responsibility.
g. Client acknowledges that he or she has discussed the advisability of coaching with any current medical or mental health professionals from whom he or she is receiving treatment.
By booking an energy and/or sound healing session/program with Vera V. Chapman, the client has read the following and agrees to the following terms:
Participation in sound healing and Reiki may involve mental and emotional exertion, potentially leading to sensations, such as dizziness, headache, or emotional release, including but not limited to extreme joy, sadness, or the release of pent-up emotions. Client is fully cognizant of these inherent risks.
It is the client’s duty to consult with a medical professional before and concerning their involvement in any healing program, including sound bath and Reiki healing.
Client affirms that they are in good health and do not experience any medical conditions (such as pregnancy, heart conditions, metal pins or plates, sound sensitivity, etc.) that would impede their ability to engage in Reiki or sound bath activities safely.
Client consents to assume complete liability for any foreseeable or unforeseeable risks, injuries, or damages that may arise from involvement in Reiki and sound healing practices.
Client knowingly, voluntarily, and explicitly relinquish any and all claims against the instructor, the proprietor, or the lessee of the premises for any injuries or damages sustained during their participation in classes or workshops.
Client agrees to unconditionally release and waive any present or future claims against Vera V. Chapman, LLC, its proprietors, officers, employees, and instructors.
Client has thoroughly read, comprehended, and consented to the terms outlined in this Agreement and Release of Waiver of Liability. Client voluntarily endorses these terms, recognizing that the act of booking a service or program serves as their unequivocal acceptance and endorsement of this comprehensive release of liability to the maximum extent permissible under New York State law.
[Last Updated 1/17/2026]
